Team Leader, Front Office
Posted on 14 May 2022
Team Leader, Front Office
- Coordinate and oversees activities of the front office and front office team
members to ensure compassionate and professional care for patients and effective and efficient
front office workflow.
- Monitor daily performance of front office team members to ensure duties are completed
accurately, efficiently and timely.
- Serve as a back-up for front office team members as needed by checking patients in and
out and performing general administrative tasks due to staffing needs including vacations,
illnesses, lunches.
- Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Perform all other duties as assigned.
- Allocate rooms to expected arrivals after checking the guests preferences and special requests.
- Build strong relationships and liaise with all other department's especially housekeeping, reservations.
- Min diploma in Hospitality or equivalent.
- Must be proficient with reservations handling and process and familiar with Opera/Micros system.
- Demonstrated supervisory or management experience.
- Ability to communicate effectively verbally and in writing.
- Ability to handle more than one task at the same time.
Send your CV to:
Careers.penang@amari.com
Positions are opened to all local and permanent
residence of Malaysia only.
Only shortlisted candidates will be contacted.
Please input your information.