Cluster Agent, Reservations
Posted on 14 Jan 2022
Cluster Agent, Reservations
- Reservation and achieving the forecasted room occupancy as well as the average room rate.
- Help to choose and assure the guests the best suitable accommodation.
- Respond and anticipate guest needs and maintain a clean and efficient working space!
- provide all reports on a timely manner.
- provide courteous answer and confirm all requests of reservation according to the established procedures.
- Maintain inventory and call travel agent to inform of availability, if necessary.
- Follow up the no-show case, if necessary.
- Actively sell the in-house facilities to the guests.
- Thai nationality only
- 2 years experience in the position
- Good interpersonal & English communication skills both speaking & writing
- Able to work in flexible hour and under pressure
- Able to solve problems
Please input your information.