Amari Host

Location:

Amari Koh Samui

Job title:

Amari Host

Description:

Job Summary:

The Amari Host is a warm and uplifting destination host. The Amari Host makes the guests’ stay more convenient, relaxing and enjoyable by actively engaging the hotel guests to enhance their experience of the hotel’s services and products and by providing pertinent destination information and arrangements. The Amari Host’s goal is to be the guests’ first point of contact for a majority of their interactions.


The Amari Host displays an outgoing personality with an excellent command of English, is well-groomed and wears a specially designed uniform distinct from those of the other FO Team Members to be easily recognisable as well to reflect the sense of the destination through, patterns, cuttings and colours. The Amari Host is primarily based at the Hotel Lobby but is also frequently seen walking the property and outlets engaging and receiving feedbacks from guests.


- Demonstrate as the Amari Brand Ambassador.
- Ensure all guests are welcomed and recognised
- Collaborate to other departments to create the memorable moments and experience as brand promised

Qualifications:

- Friendly, Cleanliness, flexible and Outstanding person
- General Oral and written communication skills in English
- Basic computer and Internet skills
- Good attention with customer service expectations

Education:

Bachelor

Years of experience:

1

Number of positions:

1

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