Team Member, Reservations

Posted on 14 May 2022

Location:

Amari SPICE Penang

Job title:

Team Member, Reservations

Description:

- Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.

- Assisting and advising customers who may be choosing from a variety of travel options.

- Making reservations for customers based on their various requirements and budgetary allowances.

- Checking the availability of accommodation or transportation on the customers’ desired travel dates.

- Sorting out any issues that may arise with bookings or reservations.

- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.

Qualifications:

- Experience working in the hospitality or travel industries or equivalent.

- Customer-service experience.

- Excellent command of English language knowledge of other languages is a plus.

- Multi-tasking and time-management skills, with the ability to prioritize tasks.

- Sound knowledge of Opera/Micros system is an advantage.

Send your CV to:
Careers.penang@amari.com

Positions are opened to all local and permanent
residence of Malaysia only.

Only shortlisted candidates will be contacted.

Education:

Diploma

Years of experience:

1

Number of positions:

2

Location: Job title: First name: Last name: Date of birth: Nationality: Address: Country: Email Address: Phone number:

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