Team Member, Reservations
Posted on 6 Dec 2022
Team Member, Reservations
- Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers’ desired travel dates.
- Sorting out any issues that may arise with bookings or reservations.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
- Experience working in the hospitality or travel industries or equivalent.
- Customer-service experience.
- Excellent command of English language knowledge of other languages is a plus.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Sound knowledge of Opera/Micros system is an advantage.
Send your CV to:
Careers.penang@amari.com
Positions are opened to all local and permanent
residence of Malaysia only.
Only shortlisted candidates will be contacted.
Please input your information.